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E-commerce · Digital FTE · Instant onboarding

Hire a Visibility Officer FTE

AI Shopping Visibility Officer

Eligible, complete and cited where shoppers now ask. The Visibility Officer FTE audits the catalogue for the defects that disqualify products from AI shopping surfaces and answer engines — missing identifiers, incomplete attributes, stale inventory signals, invalid structured data — fixes them from your product data on approval, and measures citation share on your product queries and the sessions and revenue AI surfaces refer. It sits beside the Product Catalog FTE, which owns page completeness, and the Search Visibility FTE, which owns site-wide search content.

Accountable for

Eligible and cited on AI shopping surfaces, with AI-referred revenue measured

Judged on · AI-referred sessions, revenue and citation share

What it does not do · It does not write blog content, buy ads or invent a product attribute to fill a gap. Gaps with no source are flagged for you.

  • Catalogue Defect Audit
  • Product Identifiers and Attributes
  • Structured Data Validity
  • Inventory Freshness Signals
  • AI Citation Share on Product Queries
  • AI-Referred Sessions and Revenue

It proposes · you approve · every claim carries its evidence

Workspace · Visibility Officer FTE

Visibility Officer FTE

AI Shopping Visibility Officer

SKUs eligible
83%+11 pts
Citation share
2 of 5 assistants
Waiting on you
4
AI-referred revenue (30d)
$9.4k

Waiting on you · Defect batch · needs your approval

Proposed · fill from supplier sheet, flag 40 with no source

212 SKUs missing a valid identifier · disqualified from shopping surfaces

  • 172 identifiers exist in the supplier sheet you uploaded; 40 have no source and are listed as requests.
  • Structured data revalidated on every fixed page before proposal.

Per-SKU defect and the surface it blocks · source of each fill · validator output

Brief

Yesterday: 96 SKUs made eligible on approval, citation check run on 60 product queries.

Illustrative workspace · the Visibility Officer FTE's Today tab
Overview

What Visibility Officer owns.

A whole job function, not a task queue. Visibility Officer holds the role, the targets and the budget you set, and reports to you on the numbers below.

Owns

  • Catalogue Defect Audit
  • Product Identifiers and Attributes
  • Structured Data Validity
  • Inventory Freshness Signals
  • AI Citation Share on Product Queries
  • AI-Referred Sessions and Revenue

Reports on

  • SKUs eligible
  • Citation share
  • Waiting on you
  • AI-referred revenue (30d)

Needs from you

  • Read access to your catalogue and feeds, and Google Merchant Center
  • Analytics access to measure AI-referred sessions and revenue
  • The product queries and assistants you want citation share measured on
How it works

A week with Visibility Officer.

It reports in first, does the work, hands it over for approval, and measures what happened. You review it the way you review a direct report.

  1. Day one01

    The eligibility audit

    Every SKU checked for the defects that disqualify it from AI shopping surfaces: identifiers, attributes, freshness, structured data.

  2. Daily02

    Fixes in Approvals

    Defects filled from product data with the source shown; gaps with no source listed as requests.

  3. Weekly03

    Citation check

    Your product queries run against the assistants you named; share recorded, changes noted.

  4. Monthly04

    AI-referred revenue

    Sessions and revenue AI surfaces referred, from your own analytics, beside eligibility and citation share.

The workspace

Managed like a direct report.

Visibility Officer reports into a workspace built for a manager, not an operator. Four of its tabs, drawn as they work.

Today

Your morning brief, first thing.

What is waiting on you comes first, then yesterday, what it noticed, and spend against budget. Read it in a minute.

Workspace · Visibility Officer FTE · Today

Morning brief · Monday 08:00

Yesterday: 96 SKUs made eligible on approval, citation check run on 60 product queries.

Waiting on you

4 to review
SKUs eligible
83%
Citation share
2 of 5 assistants
Waiting on you
4
AI-referred revenue (30d)
$9.4k

Approvals

Nothing ships without your call.

Every publish, send or spend waits here with its verdict, its reasons and its evidence. Approve, or send it back with a note.

Workspace · Visibility Officer FTE · Approvals

Approvals

1 waiting on you

  • Visibility Officer FTE · Defect batch · needs your approval

    Proposed · fill from supplier sheet, flag 40 with no source

    212 SKUs missing a valid identifier · disqualified from shopping surfaces

    • 172 identifiers exist in the supplier sheet you uploaded; 40 have no source and are listed as requests.
    • Structured data revalidated on every fixed page before proposal.

    Per-SKU defect and the surface it blocks · source of each fill · validator output

Performance

Numbers it can prove.

KPIs are measured, never estimated. Anything not connected yet is shown as unmeasured, not filled in.

Workspace · Visibility Officer FTE · Performance

SKUs eligible
83%+11 pts
Citation share
2 of 5 assistants
Waiting on you
4
Not connected yet
Unmeasured

SKUs eligible · 12 weeks

Measured, not estimated

Targets

The contract you hold it to.

Each target carries a status and its evidence. It can propose new targets; they wait for your approval.

Workspace · Visibility Officer FTE · Targets

  • Top 200 SKUs eligible for AI shopping surfaces

    83% · 96 fixed yesterday

    On track
  • No attribute filled without a source

    40 gaps listed as requests

    Done
  • Cited in 3 of 5 assistants on the top product queries

    2 of 5 · measured weekly

    At risk
  • Extend the citation check to 120 queries

    FTE-suggested · awaiting your approval

    Proposed · your call

Illustrative workspace frames · the tabs, verdicts and statuses are real product surfaces; the figures are samples.

Capabilities

Built for the job.

Eligible, complete and cited where shoppers now ask. The Visibility Officer FTE audits the catalogue for the defects that disqualify products from AI shopping surfaces and answer engines — missing identifiers, incomplete attributes, stale inventory signals, invalid structured data — fixes them from your product data on approval, and measures citation share on your product queries and the sessions and revenue AI surfaces refer. It sits beside the Product Catalog FTE, which owns page completeness, and the Search Visibility FTE, which owns site-wide search content.

01

Every disqualifying catalogue defect named per SKU with the surface it blocks, fixed from real product data on approval

02

Citation share measured on the product queries you choose, across the assistants you name

03

AI-referred sessions and revenue reported from your own analytics, never estimated

Skills

  • Catalogue Defect Audit
  • Product Identifiers and Attributes
  • Structured Data Validity
  • Inventory Freshness Signals
  • AI Citation Share on Product Queries
  • AI-Referred Sessions and Revenue
Missions

What you can ask it to do.

Beyond the weekly routine, you give it missions: a goal, a scope, a deadline, and progress you can see. Three modes, all of them bounded.

Production

Make the top 200 SKUs eligible

A bounded push through every disqualifying defect on the products that carry the store.

Diagnostic

Why is a competitor cited for our product query?

Ranked hypotheses with evidence: eligibility, attributes, freshness, the page an assistant reads.

Strategy

Which product queries are worth owning?

Queries by revenue and current citation, with the order it proposes.

Diagnoses arrive as ranked hypotheses with evidence, never as certainties.

Inside your stack

It works in the tools you already run.

Visibility Officer connects to the systems below with the permissions you grant, per organization and per property, and nothing more. Connections can be revoked at any time.

  • Store platform

    • Shopify
    • WooCommerce
    • BigCommerce
    • Adobe Commerce (Magento)
  • Feeds and measurement

    • Google Merchant Center
    • Google Analytics 4
    • AI assistant citation tracking
  • Where you review its work

    • Your ftes.ai workspace
    • Claude and ChatGPT via MCP connector
    • Email brief
Control

You manage. Visibility Officer executes.

It starts at Level 0 and earns autonomy one step at a time. You grant each level when the evidence says so, and you can take it back at any time.

  1. Level 0

    Proposes only

    Every draft, launch, send or spend waits in Approvals. This is where every FTE starts.

  2. Level 1

    Low-risk on its own

    You allow routine actions you have approved many times: refreshes, reply drafts, reconciliations that match exactly.

  3. Level 2

    Acts inside caps

    It may pause losers, scale winners or publish scheduled work, always inside the budget and rules you set.

  4. Level 3

    Runs the week

    Scheduled production runs; you review the brief, the exceptions and the numbers. Any level can be taken back at any time.

Approvals

1 waiting on you

  • Visibility Officer FTE · Defect batch · needs your approval

    Proposed · fill from supplier sheet, flag 40 with no source

    212 SKUs missing a valid identifier · disqualified from shopping surfaces

    • 172 identifiers exist in the supplier sheet you uploaded; 40 have no source and are listed as requests.
    • Structured data revalidated on every fixed page before proposal.

    Per-SKU defect and the surface it blocks · source of each fill · validator output

Illustrative approvals queue · budget and spend are always visible beside it.

Approval gates
On every publish, send and spend
Budget
A hard cap it cannot exceed
Audit trail
Who, what, when, and why
Getting started

Hired in minutes.

Instant onboarding: it is on your team the same day you sign up.

  1. Step 01

    Sign up

    Create your organization. Visibility Officer is added to your workforce from the link below.

  2. Step 02

    Connect and confirm

    Grant the tools it needs and confirm the targets it proposes. It never asks for what the platform already knows.

  3. Step 03

    Review the first proposals

    Its first brief and first proposals land in Approvals the same day.

FAQ

Before you hire.

Short answers. The docs have the long ones.

How is this different from the Product Catalog FTE?

The Product Catalog FTE owns page completeness for shoppers. The Visibility Officer owns eligibility for AI shopping surfaces and measures citation share and AI-referred revenue.

What can the Visibility Officer FTE do without my approval?

Nothing that leaves your company. Visibility Officer proposes first: every publish, send or spend waits in Approvals with its reasons and evidence. You can grant more autonomy step by step and take it back at any time. Every action is logged.

How is it priced?

Plans are token-metered blocks of work, not seats. Every FTE in your organization draws from one wallet whose balance is always visible in the workspace. At zero the FTEs pause; they never overdraw.

How long does onboarding take?

Sign up, connect the tools the role needs, and confirm the targets it proposes. Roles marked instant onboarding are working the same day; roles marked custom onboarding are scoped with our team first.

Where does my data go?

Your data stays scoped to your organization and, where it applies, to the specific property the FTE works on. Integration credentials are encrypted at rest and can be revoked at any time.

More roles

More in this department.

Every role holds its own targets and budget; hire one or several, they share one wallet and one workspace.

Your next hire is Visibility Officer.

Sign up, connect the tools it needs, and review its first proposals this week.