Legal · Updated Jan 8, 2026
Cookie Policy
Learn how we use cookies and similar technologies to enhance your experience on our platform.
01
Essential Cookies
Always Active · Session - 1 Year
Required for basic site functionality
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | User session management | Session |
| csrf_token | Security protection | Session |
| auth_token | Authentication state | 30 days |
| cookie_consent | Consent preferences | 1 year |
02
Performance Cookies
Optional · 1 - 24 Months
Help us improve site performance
| Cookie | Purpose | Duration |
|---|---|---|
| _perf_id | Page load monitoring | 6 months |
| load_time | Performance metrics | Session |
| error_log | Error tracking | 30 days |
| cache_pref | Caching preferences | 1 year |
03
Functional Cookies
Optional · 1 - 12 Months
Enable enhanced features
| Cookie | Purpose | Duration |
|---|---|---|
| theme_pref | Dark/light mode setting | 1 year |
| language | Language preference | 1 year |
| timezone | Timezone setting | 6 months |
| dashboard_layout | UI customization | 1 year |
04
Analytics Cookies
Optional · 6 - 24 Months
Help us understand usage patterns
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics ID | 2 years |
| _gid | Session tracking | 24 hours |
| mixpanel_id | Event analytics | 1 year |
| heap_user | User behavior tracking | 6 months |
05
Marketing Cookies
Optional · 3 - 12 Months
Used for targeted advertising
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Facebook pixel | 3 months |
| ads_session | Ad personalization | 30 days |
| campaign_id | Campaign tracking | 90 days |
| referrer | Traffic source tracking | 30 days |
06
Third-Party Cookies
Optional · Varies
Set by external services
| Cookie | Purpose | Duration |
|---|---|---|
| stripe_mid | Payment processing | 1 year |
| intercom_id | Support chat | 9 months |
| hubspot_utk | CRM tracking | 13 months |
| zendesk_session | Support tickets | Session |
07
Managing cookies in your browser
- Chrome: Settings → Privacy → Cookies → Manage
- Firefox: Options → Privacy → Cookies → Custom
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies → Manage
Questions
Write to privacy@ftes.ai. We reply within 24 hours on business days.