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ftes.aiftes.ai
Legal · Updated January 8, 2026

GDPR Compliance

How we protect the privacy and data rights of our users in accordance with the General Data Protection Regulation.

01

Our Commitment

  • We are fully committed to GDPR compliance across all our services.
  • Privacy by design and privacy by default are core to our development.
  • We only process personal data that is strictly necessary for our services.
  • All data processing is conducted lawfully, fairly, and transparently.
02

Data We Process

  • Account Information: Name, email, and contact details for service delivery.
  • Professional Data: Job titles and company information for FTE configuration.
  • Usage Data: Interaction logs to improve and secure our platform.
  • Communication Data: Support requests and feedback interactions.
03

Lawful Basis

  • Contractual Necessity: To provide the services you've signed up for.
  • Legitimate Interests: For security, fraud prevention, and platform improvement.
  • Consent: For marketing communications where you have explicitly opted in.
  • Legal Obligation: To comply with applicable laws and regulations.
04

Data Subject Rights

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your personal data ('Right to be Forgotten').
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
05

Data Security

  • End-to-end encryption for all data in transit (TLS 1.3).
  • Integration credentials and API keys are encrypted at rest.
  • Strict access controls through roles and permissions on every action.
  • Regular security audits and vulnerability assessments.
06

Data Transfers

  • Standard Contractual Clauses (SCCs) for international transfers.
  • Data sets hosted in secure EU-based data centers upon request.
  • Regular audits of sub-processors for GDPR compliance.
  • Strict data processing agreements (DPAs) with all partners.

Questions

Write to privacy@ftes.ai. We reply within 24 hours on business days.