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E-commerce · Digital FTE · Custom onboarding

Hire a Marketplace FTE

Amazon & Marketplace Manager

Your marketplace channel, run like a department. A digital employee that owns Amazon, Walmart, eBay and Etsy end-to-end — listing quality and suppressed-listing recovery, Buy Box and price monitoring, sponsored-ads proposals inside hard budgets, review and question responses, and inventory sync across channels. It proposes every listing change, bid and reply for your approval, and reports channel margin after referral, fulfillment and advertising fees, never gross sales alone.

Accountable for

Marketplace revenue at a margin you can see, every change approved

Judged on · Margin after fees per SKU, and suppressed listings recovered within a day

What it does not do · It does not set pricing strategy, cannot drop a price below your floor or spend past the ads cap, and does not decide which marketplaces you sell on.

  • Listing Quality & Suppression Recovery
  • Buy Box & Price Monitoring
  • Sponsored Ads Inside Caps
  • Reviews & Q&A Responses
  • Cross-Channel Inventory Sync
  • Fee-Aware Margin Reporting

It proposes · you approve · every claim carries its evidence

Workspace · Marketplace FTE

Marketplace FTE

Amazon & Marketplace Manager

Margin after fees
23%+1.4 pts
Suppressed listings
1-6
Waiting on you
3
Buy Box share
81%

Waiting on you · Listing fix · needs your approval

Proposed · exact field named

ASIN B0…7Q suppressed · missing bullet points and main image on white

  • Suppression reason: image background and two empty bullet fields.
  • Fix drafted from the product sheet; no claims added that the sheet does not support.

Suppression notice · before/after listing · image check attached

Brief

Yesterday: 6 listings recovered on approval, 2 bid changes proposed, ad spend 64% of cap.

Illustrative workspace · the Marketplace FTE's Today tab
Overview

What Marketplace owns.

A whole job function, not a task queue. Marketplace holds the role, the targets and the budget you set, and reports to you on the numbers below.

Owns

  • Listing Quality & Suppression Recovery
  • Buy Box & Price Monitoring
  • Sponsored Ads Inside Caps
  • Reviews & Q&A Responses
  • Cross-Channel Inventory Sync
  • Fee-Aware Margin Reporting

Reports on

  • Margin after fees
  • Suppressed listings
  • Waiting on you
  • Buy Box share

Needs from you

  • Seller accounts it may work in (Amazon, Walmart, eBay, Etsy) with the permissions you choose
  • Your price floors, the sponsored-ads cap per marketplace, and the claims it may never make
  • Landed cost per SKU, so margin after fees is real
How it works

A week with Marketplace.

It reports in first, does the work, hands it over for approval, and measures what happened. You review it the way you review a direct report.

  1. Every morning01

    Channel brief

    Suppressed or degraded listings, Buy Box changes, ad spend against the cap, and margin after fees per SKU, with what it proposes to fix first.

  2. Daily02

    Listing fixes in Approvals

    Each suppression or quality issue shown with the exact field that failed and the fix drafted from your product sheet.

  3. Daily03

    Bids and replies

    Sponsored-ads bid changes and new campaigns proposed inside the cap; review and question replies drafted in your voice; nothing sent without approval.

  4. Friday04

    The honest review

    Revenue and margin after referral, fulfillment and ad fees, by marketplace and SKU, and what it proposes to change.

The workspace

Managed like a direct report.

Marketplace reports into a workspace built for a manager, not an operator. Four of its tabs, drawn as they work.

Today

Your morning brief, first thing.

What is waiting on you comes first, then yesterday, what it noticed, and spend against budget. Read it in a minute.

Workspace · Marketplace FTE · Today

Morning brief · Monday 08:00

Yesterday: 6 listings recovered on approval, 2 bid changes proposed, ad spend 64% of cap.

Waiting on you

3 to review
Margin after fees
23%
Suppressed listings
1
Waiting on you
3
Buy Box share
81%

Approvals

Nothing ships without your call.

Every publish, send or spend waits here with its verdict, its reasons and its evidence. Approve, or send it back with a note.

Workspace · Marketplace FTE · Approvals

Approvals

1 waiting on you

  • Marketplace FTE · Listing fix · needs your approval

    Proposed · exact field named

    ASIN B0…7Q suppressed · missing bullet points and main image on white

    • Suppression reason: image background and two empty bullet fields.
    • Fix drafted from the product sheet; no claims added that the sheet does not support.

    Suppression notice · before/after listing · image check attached

Performance

Numbers it can prove.

KPIs are measured, never estimated. Anything not connected yet is shown as unmeasured, not filled in.

Workspace · Marketplace FTE · Performance

Margin after fees
23%+1.4 pts
Suppressed listings
1-6
Waiting on you
3
Not connected yet
Unmeasured

Margin after fees · 12 weeks

Measured, not estimated

Targets

The contract you hold it to.

Each target carries a status and its evidence. It can propose new targets; they wait for your approval.

Workspace · Marketplace FTE · Targets

  • Suppressed listings recovered within one day

    1 open · 6 recovered this week

    On track
  • Ad spend inside the cap on every marketplace

    Hard cap · never exceeded

    Done
  • Margin after fees above 20% on every active SKU

    23% average · 4 SKUs below · exit proposed

    At risk
  • List the top 50 SKUs on Walmart

    FTE-suggested · awaiting your approval

    Proposed · your call

Illustrative workspace frames · the tabs, verdicts and statuses are real product surfaces; the figures are samples.

Capabilities

Built for the job.

Your marketplace channel, run like a department. A digital employee that owns Amazon, Walmart, eBay and Etsy end-to-end — listing quality and suppressed-listing recovery, Buy Box and price monitoring, sponsored-ads proposals inside hard budgets, review and question responses, and inventory sync across channels. It proposes every listing change, bid and reply for your approval, and reports channel margin after referral, fulfillment and advertising fees, never gross sales alone.

01

Suppressed and low-quality listings found and fixed with the exact field that failed, before they cost a day of sales

02

Sponsored-ads spend inside caps it cannot exceed; bids and new campaigns wait for your approval

03

Margin after referral, fulfillment and ad fees per SKU — the number a marketplace dashboard never shows you

Skills

  • Listing Quality & Suppression Recovery
  • Buy Box & Price Monitoring
  • Sponsored Ads Inside Caps
  • Reviews & Q&A Responses
  • Cross-Channel Inventory Sync
  • Fee-Aware Margin Reporting
Missions

What you can ask it to do.

Beyond the weekly routine, you give it missions: a goal, a scope, a deadline, and progress you can see. Three modes, all of them bounded.

Production

Launch the catalog on a second marketplace

A bounded push: listings drafted from your product data, category and attributes mapped, each approved before it goes live.

Diagnostic

We lost the Buy Box on our best seller. Why?

Ranked hypotheses with evidence: price, fulfillment method, stock, seller metrics, a new competing offer.

Strategy

Which SKUs should leave the marketplace?

Margin after fees per SKU with the ones that lose money named, and the alternatives it proposes.

Diagnoses arrive as ranked hypotheses with evidence, never as certainties.

Inside your stack

It works in the tools you already run.

Marketplace connects to the systems below with the permissions you grant, per organization and per property, and nothing more. Connections can be revoked at any time.

  • Marketplaces

    • Amazon Seller Central
    • Walmart Marketplace
    • eBay
    • Etsy
  • Advertising and sync

    • Amazon Ads
    • Shopify
    • Your inventory feed
  • Where you review its work

    • Your ftes.ai workspace
    • Claude and ChatGPT via MCP connector
    • Email brief
Control

You manage. Marketplace executes.

It starts at Level 0 and earns autonomy one step at a time. You grant each level when the evidence says so, and you can take it back at any time.

  1. Level 0

    Proposes only

    Every draft, launch, send or spend waits in Approvals. This is where every FTE starts.

  2. Level 1

    Low-risk on its own

    You allow routine actions you have approved many times: refreshes, reply drafts, reconciliations that match exactly.

  3. Level 2

    Acts inside caps

    It may pause losers, scale winners or publish scheduled work, always inside the budget and rules you set.

  4. Level 3

    Runs the week

    Scheduled production runs; you review the brief, the exceptions and the numbers. Any level can be taken back at any time.

Approvals

1 waiting on you

  • Marketplace FTE · Listing fix · needs your approval

    Proposed · exact field named

    ASIN B0…7Q suppressed · missing bullet points and main image on white

    • Suppression reason: image background and two empty bullet fields.
    • Fix drafted from the product sheet; no claims added that the sheet does not support.

    Suppression notice · before/after listing · image check attached

Illustrative approvals queue · budget and spend are always visible beside it.

Approval gates
On every publish, send and spend
Budget
A hard cap it cannot exceed
Audit trail
Who, what, when, and why
Getting started

Hired in minutes.

Custom onboarding: we scope the role with you before it starts.

  1. Step 01

    Sign up

    Create your organization. Marketplace is added to your workforce from the link below.

  2. Step 02

    Connect and confirm

    Grant the tools it needs and confirm the targets it proposes. It never asks for what the platform already knows.

  3. Step 03

    Review the first proposals

    This role is scoped with our team first, then its first proposals land in Approvals.

FAQ

Before you hire.

Short answers. The docs have the long ones.

Can it overspend on sponsored ads or change a price below my floor?

No. The ads cap per marketplace and your price floors are hard limits it cannot cross. Bid changes, new campaigns and price changes are proposals until you approve them, and every change is logged.

What can the Marketplace FTE do without my approval?

Nothing that leaves your company. Marketplace proposes first: every publish, send or spend waits in Approvals with its reasons and evidence. You can grant more autonomy step by step and take it back at any time. Every action is logged.

How is it priced?

Plans are token-metered blocks of work, not seats. Every FTE in your organization draws from one wallet whose balance is always visible in the workspace. At zero the FTEs pause; they never overdraw.

How long does onboarding take?

Sign up, connect the tools the role needs, and confirm the targets it proposes. Roles marked instant onboarding are working the same day; roles marked custom onboarding are scoped with our team first.

Where does my data go?

Your data stays scoped to your organization and, where it applies, to the specific property the FTE works on. Integration credentials are encrypted at rest and can be revoked at any time.

More roles

More in this department.

Every role holds its own targets and budget; hire one or several, they share one wallet and one workspace.

Your next hire is Marketplace.

Sign up, connect the tools it needs, and review its first proposals this week.