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E-commerce · Digital FTE · Instant onboarding

Hire a Pricing Officer FTE

Pricing & Markdown Officer

The discount you actually gave, made visible. The Pricing Officer FTE measures the realised discount rate — codes, automatic discounts, stacking, staff discounts and shipping subsidy together — by product, channel and campaign, and shows the margin each promotion really left. It proposes markdown cadence from sell-through and carrying cost, flags stacked promotions and leaking codes, and holds the price floors you set as hard limits. Every price and promotion change waits for your approval.

Accountable for

A realised discount rate you can see, and the margin each promotion left

Judged on · Realised discount rate and margin protected

What it does not do · It does not set your pricing strategy or run a promotion without approval, and it cannot price below a floor you wrote at any autonomy level.

  • Realised Discount Rate
  • Promo Stacking Detection
  • Markdown Cadence
  • Price Floors per SKU
  • Discount Code Hygiene
  • Margin-Protected Promotions

It proposes · you approve · every claim carries its evidence

Workspace · Pricing Officer FTE

Pricing Officer FTE

Pricing & Markdown Officer

Realised discount
14.6%
Stacked orders
9%-4 pts
Waiting on you
2
Floors held
100%

Waiting on you · Finding · needs a decision

Proposed · make the codes exclusive

Welcome code stacks with the automatic bundle discount on 1 in 11 orders

  • Stacked orders realise a 31% discount against the 15% either promotion intends.
  • Margin left on stacked orders is below the floor you set for the category.

Order-level discount decomposition · margin per order · the setting change previewed

Brief

Yesterday: 1 markdown cadence approved, 1 promotion refused at the floor and queued for you.

Illustrative workspace · the Pricing Officer FTE's Today tab
Overview

What Pricing Officer owns.

A whole job function, not a task queue. Pricing Officer holds the role, the targets and the budget you set, and reports to you on the numbers below.

Owns

  • Realised Discount Rate
  • Promo Stacking Detection
  • Markdown Cadence
  • Price Floors per SKU
  • Discount Code Hygiene
  • Margin-Protected Promotions

Reports on

  • Realised discount
  • Stacked orders
  • Waiting on you
  • Floors held

Needs from you

  • Read access to orders, discount codes and automatic discounts
  • Price floors per SKU or category and the Controller's margin
  • Who approves a price change or a promotion
How it works

A week with Pricing Officer.

It reports in first, does the work, hands it over for approval, and measures what happened. You review it the way you review a direct report.

  1. Every morning01

    Discount brief

    Realised discount rate by product, channel and campaign; stacked orders; codes leaking; margin left per promotion.

  2. Daily02

    Changes in Approvals

    Markdowns, code fixes and promotion rules with the margin effect shown; anything below a floor refused and queued.

  3. Weekly03

    Markdown cadence

    Proposed from sell-through and carrying cost, with the Cash Officer's arithmetic, never from a calendar alone.

  4. Monthly04

    Margin protected

    Realised discount against the intended rate, promotions that left less than the floor, and what it proposes to change.

The workspace

Managed like a direct report.

Pricing Officer reports into a workspace built for a manager, not an operator. Four of its tabs, drawn as they work.

Today

Your morning brief, first thing.

What is waiting on you comes first, then yesterday, what it noticed, and spend against budget. Read it in a minute.

Workspace · Pricing Officer FTE · Today

Morning brief · Monday 08:00

Yesterday: 1 markdown cadence approved, 1 promotion refused at the floor and queued for you.

Waiting on you

2 to review
Realised discount
14.6%
Stacked orders
9%
Waiting on you
2
Floors held
100%

Approvals

Nothing ships without your call.

Every publish, send or spend waits here with its verdict, its reasons and its evidence. Approve, or send it back with a note.

Workspace · Pricing Officer FTE · Approvals

Approvals

1 waiting on you

  • Pricing Officer FTE · Finding · needs a decision

    Proposed · make the codes exclusive

    Welcome code stacks with the automatic bundle discount on 1 in 11 orders

    • Stacked orders realise a 31% discount against the 15% either promotion intends.
    • Margin left on stacked orders is below the floor you set for the category.

    Order-level discount decomposition · margin per order · the setting change previewed

Performance

Numbers it can prove.

KPIs are measured, never estimated. Anything not connected yet is shown as unmeasured, not filled in.

Workspace · Pricing Officer FTE · Performance

Realised discount
14.6%
Stacked orders
9%-4 pts
Waiting on you
2
Not connected yet
Unmeasured

Realised discount · 12 weeks

Measured, not estimated

Targets

The contract you hold it to.

Each target carries a status and its evidence. It can propose new targets; they wait for your approval.

Workspace · Pricing Officer FTE · Targets

  • Realised discount within 2 points of intended

    14.6% vs 13% intended

    On track
  • Price floors held on every order

    100% · 1 promotion refused at the floor

    Done
  • Stacked orders below 5%

    9% · code exclusivity change proposed

    At risk
  • Set floors for the accessories category

    FTE-suggested · awaiting your approval

    Proposed · your call

Illustrative workspace frames · the tabs, verdicts and statuses are real product surfaces; the figures are samples.

Capabilities

Built for the job.

The discount you actually gave, made visible. The Pricing Officer FTE measures the realised discount rate — codes, automatic discounts, stacking, staff discounts and shipping subsidy together — by product, channel and campaign, and shows the margin each promotion really left. It proposes markdown cadence from sell-through and carrying cost, flags stacked promotions and leaking codes, and holds the price floors you set as hard limits. Every price and promotion change waits for your approval.

01

Realised discount by product, channel and campaign, with stacking and shipping subsidy counted

02

Markdowns proposed from sell-through and carrying cost, never from a calendar alone

03

Price floors per SKU are hard limits; a promotion that would breach one is refused and queued for you, not trimmed to fit

Skills

  • Realised Discount Rate
  • Promo Stacking Detection
  • Markdown Cadence
  • Price Floors per SKU
  • Discount Code Hygiene
  • Margin-Protected Promotions
Missions

What you can ask it to do.

Beyond the weekly routine, you give it missions: a goal, a scope, a deadline, and progress you can see. Three modes, all of them bounded.

Production

Plan the sale without giving away the margin

A bounded promotion plan with the realised discount and margin per SKU, floors enforced, each step approved.

Diagnostic

Why is realised discount higher than any promotion we ran?

Ranked causes: stacking, staff codes, shipping subsidy, a code shared publicly.

Strategy

Which products should never be discounted?

Contribution at full price versus on promotion, with the list it proposes for your floors.

Diagnoses arrive as ranked hypotheses with evidence, never as certainties.

Inside your stack

It works in the tools you already run.

Pricing Officer connects to the systems below with the permissions you grant, per organization and per property, and nothing more. Connections can be revoked at any time.

  • Store platform

    • Shopify
    • WooCommerce
    • BigCommerce
    • Adobe Commerce (Magento)
  • Promotions

    • Shopify Discounts
    • Klaviyo
    • Your promotion calendar
  • Where you review its work

    • Your ftes.ai workspace
    • Claude and ChatGPT via MCP connector
    • Email brief
Control

You manage. Pricing Officer executes.

It starts at Level 0 and earns autonomy one step at a time. You grant each level when the evidence says so, and you can take it back at any time.

  1. Level 0

    Proposes only

    Every draft, launch, send or spend waits in Approvals. This is where every FTE starts.

  2. Level 1

    Low-risk on its own

    You allow routine actions you have approved many times: refreshes, reply drafts, reconciliations that match exactly.

  3. Level 2

    Acts inside caps

    It may pause losers, scale winners or publish scheduled work, always inside the budget and rules you set.

  4. Level 3

    Runs the week

    Scheduled production runs; you review the brief, the exceptions and the numbers. Any level can be taken back at any time.

Approvals

1 waiting on you

  • Pricing Officer FTE · Finding · needs a decision

    Proposed · make the codes exclusive

    Welcome code stacks with the automatic bundle discount on 1 in 11 orders

    • Stacked orders realise a 31% discount against the 15% either promotion intends.
    • Margin left on stacked orders is below the floor you set for the category.

    Order-level discount decomposition · margin per order · the setting change previewed

Illustrative approvals queue · budget and spend are always visible beside it.

Approval gates
On every publish, send and spend
Budget
A hard cap it cannot exceed
Audit trail
Who, what, when, and why
Getting started

Hired in minutes.

Instant onboarding: it is on your team the same day you sign up.

  1. Step 01

    Sign up

    Create your organization. Pricing Officer is added to your workforce from the link below.

  2. Step 02

    Connect and confirm

    Grant the tools it needs and confirm the targets it proposes. It never asks for what the platform already knows.

  3. Step 03

    Review the first proposals

    Its first brief and first proposals land in Approvals the same day.

FAQ

Before you hire.

Short answers. The docs have the long ones.

Can it change a price on its own?

Not without approval, and never below a floor you set. A promotion that would breach a floor is refused and queued for you, not trimmed to fit.

What can the Pricing Officer FTE do without my approval?

Nothing that leaves your company. Pricing Officer proposes first: every publish, send or spend waits in Approvals with its reasons and evidence. You can grant more autonomy step by step and take it back at any time. Every action is logged.

How is it priced?

Plans are token-metered blocks of work, not seats. Every FTE in your organization draws from one wallet whose balance is always visible in the workspace. At zero the FTEs pause; they never overdraw.

How long does onboarding take?

Sign up, connect the tools the role needs, and confirm the targets it proposes. Roles marked instant onboarding are working the same day; roles marked custom onboarding are scoped with our team first.

Where does my data go?

Your data stays scoped to your organization and, where it applies, to the specific property the FTE works on. Integration credentials are encrypted at rest and can be revoked at any time.

More roles

More in this department.

Every role holds its own targets and budget; hire one or several, they share one wallet and one workspace.

Your next hire is Pricing Officer.

Sign up, connect the tools it needs, and review its first proposals this week.