Retail Store Officer
For brands with shops as well as a site. The Store Officer FTE reads tills, footfall where you have it and store stock alongside online, measures sales per trading hour by store, proposes transfers between store and online stock with the Allocator, flags trading hours that lose money and stock that sells online but sits in a store, and reconciles till and online records into one customer view with the Customer Intelligence FTE. Store staff decisions stay with your store managers.
Accountable for
Sales per trading hour per store, with the stock and hours decisions behind it
Judged on · Sales per trading hour
What it does not do · It does not schedule staff, change store hours or move stock without a store manager's approval, and it does not operate the till.
It proposes · you approve · every claim carries its evidence
Workspace · Store Officer FTE
Store Officer FTE
Retail Store Officer
Waiting on you · Transfer request · needs the store manager
Proposed · move 60 online, keep 30Store 2 holds 90 units of a colourway that sells online and not in store
Till sales · online sales · cover by location · transfer cost
Yesterday: sales per trading hour posted for 4 stores; Sunday afternoon flagged as loss-making at Store 1.
A whole job function, not a task queue. Store Officer holds the role, the targets and the budget you set, and reports to you on the numbers below.
Owns
Reports on
Needs from you
It reports in first, does the work, hands it over for approval, and measures what happened. You review it the way you review a direct report.
Sales per trading hour by store, conversion where footfall exists, stock that sells online but sits in a store.
Store-to-online and online-to-store moves proposed with the Allocator, for the store manager.
Hours that lose money and hours that could earn, prepared with the evidence for the manager.
By store against the baseline, with the stock and hours decisions behind it.
Store Officer reports into a workspace built for a manager, not an operator. Four of its tabs, drawn as they work.
Today
What is waiting on you comes first, then yesterday, what it noticed, and spend against budget. Read it in a minute.
Workspace · Store Officer FTE · Today
Morning brief · Monday 08:00
Yesterday: sales per trading hour posted for 4 stores; Sunday afternoon flagged as loss-making at Store 1.
Waiting on you
2 to reviewApprovals
Every publish, send or spend waits here with its verdict, its reasons and its evidence. Approve, or send it back with a note.
Workspace · Store Officer FTE · Approvals
Approvals
1 waiting on you
Store Officer FTE · Transfer request · needs the store manager
Proposed · move 60 online, keep 30Store 2 holds 90 units of a colourway that sells online and not in store
Till sales · online sales · cover by location · transfer cost
Performance
KPIs are measured, never estimated. Anything not connected yet is shown as unmeasured, not filled in.
Workspace · Store Officer FTE · Performance
Sales / trading hour · 12 weeks
Measured, not estimated
Targets
Each target carries a status and its evidence. It can propose new targets; they wait for your approval.
Workspace · Store Officer FTE · Targets
Sales per trading hour reported per store daily
4 stores · posted
Store stock that sells online proposed for transfer
3 proposed · manager approval
No trading hour losing money left unflagged
Sunday afternoon at Store 1 flagged
Reconcile till customers with online with consent
FTE-suggested · awaiting your approval
Illustrative workspace frames · the tabs, verdicts and statuses are real product surfaces; the figures are samples.
For brands with shops as well as a site. The Store Officer FTE reads tills, footfall where you have it and store stock alongside online, measures sales per trading hour by store, proposes transfers between store and online stock with the Allocator, flags trading hours that lose money and stock that sells online but sits in a store, and reconciles till and online records into one customer view with the Customer Intelligence FTE. Store staff decisions stay with your store managers.
Sales per trading hour by store, from your tills, beside online for the same products
Store stock that sells online, and online stock a store is short of, proposed as transfers with the Allocator
Trading hours and staffing decisions prepared with the evidence; store managers decide
Skills
Beyond the weekly routine, you give it missions: a goal, a scope, a deadline, and progress you can see. Three modes, all of them bounded.
A bounded push with every transfer approved by the store manager.
Ranked causes: hours, stock, footfall, a product mix that sells online.
Sales by product and store with the range it proposes per location.
Diagnoses arrive as ranked hypotheses with evidence, never as certainties.
Store Officer connects to the systems below with the permissions you grant, per organization and per property, and nothing more. Connections can be revoked at any time.
Retail
Store platform
Where you review its work
It starts at Level 0 and earns autonomy one step at a time. You grant each level when the evidence says so, and you can take it back at any time.
Proposes only
Every draft, launch, send or spend waits in Approvals. This is where every FTE starts.
Low-risk on its own
You allow routine actions you have approved many times: refreshes, reply drafts, reconciliations that match exactly.
Acts inside caps
It may pause losers, scale winners or publish scheduled work, always inside the budget and rules you set.
Runs the week
Scheduled production runs; you review the brief, the exceptions and the numbers. Any level can be taken back at any time.
Approvals
1 waiting on you
Store Officer FTE · Transfer request · needs the store manager
Proposed · move 60 online, keep 30Store 2 holds 90 units of a colourway that sells online and not in store
Till sales · online sales · cover by location · transfer cost
Illustrative approvals queue · budget and spend are always visible beside it.
Custom onboarding: we scope the role with you before it starts.
Create your organization. Store Officer is added to your workforce from the link below.
Grant the tools it needs and confirm the targets it proposes. It never asks for what the platform already knows.
This role is scoped with our team first, then its first proposals land in Approvals.
Short answers. The docs have the long ones.
No. It prepares the evidence for trading-hour and staffing decisions; store managers decide, and it never operates the till.
Nothing that leaves your company. Store Officer proposes first: every publish, send or spend waits in Approvals with its reasons and evidence. You can grant more autonomy step by step and take it back at any time. Every action is logged.
Plans are token-metered blocks of work, not seats. Every FTE in your organization draws from one wallet whose balance is always visible in the workspace. At zero the FTEs pause; they never overdraw.
Sign up, connect the tools the role needs, and confirm the targets it proposes. Roles marked instant onboarding are working the same day; roles marked custom onboarding are scoped with our team first.
Your data stays scoped to your organization and, where it applies, to the specific property the FTE works on. Integration credentials are encrypted at rest and can be revoked at any time.
Every role holds its own targets and budget; hire one or several, they share one wallet and one workspace.
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Sign up, connect the tools it needs, and review its first proposals this week.
