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E-commerce · Digital FTE · Custom onboarding

Hire a Landed Cost & Compliance FTE

Landed Cost & Customs Compliance Officer

What a unit really cost by the time it reached your shelf, and how you file when it crosses a border. The Landed Cost & Compliance FTE allocates freight, insurance, duty and brokerage across every shipment to the unit, checks origin and classification on each line, and — where the fixed cost per customs entry is being paid per parcel — proposes consolidated entries with the per-unit effect shown. Its landed costs feed the Controller, the Cash Officer and the Buyer; its compliance exceptions reach a person before a shipment does.

Accountable for

Landed cost accurate per unit, customs entries consolidated, exceptions caught

Judged on · Landed-cost accuracy and compliance exceptions

What it does not do · It does not file customs entries, act as your broker or give legal advice on tariffs. It allocates, checks and proposes; your broker and your team act on what you approve.

  • Freight, Insurance and Duty Allocation
  • Brokerage Cost per Entry
  • Entry Consolidation Proposals
  • Origin and Classification Checks
  • Cross-Border Landed Cost per Unit
  • Compliance Exceptions

It proposes · you approve · every claim carries its evidence

Workspace · Landed Cost & Compliance FTE

Landed Cost & Compliance FTE

Landed Cost & Customs Compliance Officer

Landed-cost coverage
81%
Entries this month
38
Waiting on you
1
Compliance exceptions
2

Waiting on you · Filing change · needs a decision

Proposed · per-unit effect shown

Cross-border parcels filed one entry each · consolidate to one entry per day

  • Brokerage is charged per entry; per-parcel filing puts the whole fee on each unit.
  • Consolidation modelled with your broker's daily entry fee; classification unchanged.

Entries by day · fee per entry · per-unit landed cost before and after

Brief

Yesterday: 4 shipments allocated to units, 1 classification exception raised for your broker.

Illustrative workspace · the Landed Cost & Compliance FTE's Today tab
Overview

What Landed Cost & Compliance owns.

A whole job function, not a task queue. Landed Cost & Compliance holds the role, the targets and the budget you set, and reports to you on the numbers below.

Owns

  • Freight, Insurance and Duty Allocation
  • Brokerage Cost per Entry
  • Entry Consolidation Proposals
  • Origin and Classification Checks
  • Cross-Border Landed Cost per Unit
  • Compliance Exceptions

Reports on

  • Landed-cost coverage
  • Entries this month
  • Waiting on you
  • Compliance exceptions

Needs from you

  • Shipment documents: freight, insurance, duty and brokerage invoices
  • Origin and classification per product, and your broker's fee schedule
  • Who reviews compliance exceptions
How it works

A week with Landed Cost & Compliance.

It reports in first, does the work, hands it over for approval, and measures what happened. You review it the way you review a direct report.

  1. As shipments land01

    Allocate

    Freight, insurance, duty and brokerage allocated to every unit on the shipment; the Controller's cost updated.

  2. Daily02

    Classification and origin checks

    Each line checked; exceptions raised with the rule and the line before they become a hold.

  3. Weekly03

    Entry review

    Where per-parcel entries pay the fixed fee each time, consolidation proposed with the per-unit effect.

  4. Monthly04

    Landed-cost accuracy

    Coverage and accuracy against invoices, compliance exceptions raised and resolved.

The workspace

Managed like a direct report.

Landed Cost & Compliance reports into a workspace built for a manager, not an operator. Four of its tabs, drawn as they work.

Today

Your morning brief, first thing.

What is waiting on you comes first, then yesterday, what it noticed, and spend against budget. Read it in a minute.

Workspace · Landed Cost & Compliance FTE · Today

Morning brief · Monday 08:00

Yesterday: 4 shipments allocated to units, 1 classification exception raised for your broker.

Waiting on you

1 to review
Landed-cost coverage
81%
Entries this month
38
Waiting on you
1
Compliance exceptions
2

Approvals

Nothing ships without your call.

Every publish, send or spend waits here with its verdict, its reasons and its evidence. Approve, or send it back with a note.

Workspace · Landed Cost & Compliance FTE · Approvals

Approvals

1 waiting on you

  • Landed Cost & Compliance FTE · Filing change · needs a decision

    Proposed · per-unit effect shown

    Cross-border parcels filed one entry each · consolidate to one entry per day

    • Brokerage is charged per entry; per-parcel filing puts the whole fee on each unit.
    • Consolidation modelled with your broker's daily entry fee; classification unchanged.

    Entries by day · fee per entry · per-unit landed cost before and after

Performance

Numbers it can prove.

KPIs are measured, never estimated. Anything not connected yet is shown as unmeasured, not filled in.

Workspace · Landed Cost & Compliance FTE · Performance

Landed-cost coverage
81%
Entries this month
38
Waiting on you
1
Not connected yet
Unmeasured

Landed-cost coverage · 12 weeks

Measured, not estimated

Targets

The contract you hold it to.

Each target carries a status and its evidence. It can propose new targets; they wait for your approval.

Workspace · Landed Cost & Compliance FTE · Targets

  • Landed-cost coverage above 85%

    81% · 4 shipments allocated yesterday

    On track
  • Every compliance exception reviewed by a person

    2 raised · 0 auto-resolved

    Done
  • No per-parcel entry where consolidation is available

    Filing change proposed

    At risk
  • Load duty history for last year's shipments

    FTE-suggested · awaiting your approval

    Proposed · your call

Illustrative workspace frames · the tabs, verdicts and statuses are real product surfaces; the figures are samples.

Capabilities

Built for the job.

What a unit really cost by the time it reached your shelf, and how you file when it crosses a border. The Landed Cost & Compliance FTE allocates freight, insurance, duty and brokerage across every shipment to the unit, checks origin and classification on each line, and — where the fixed cost per customs entry is being paid per parcel — proposes consolidated entries with the per-unit effect shown. Its landed costs feed the Controller, the Cash Officer and the Buyer; its compliance exceptions reach a person before a shipment does.

01

Every shipment's freight, duty and brokerage allocated to the unit, so the Controller's margin is real

02

Per-parcel versus consolidated entry cost shown per unit, with the filing change proposed for your approval

03

Classification and origin exceptions surfaced with the line and the rule, before they become a hold

Skills

  • Freight, Insurance and Duty Allocation
  • Brokerage Cost per Entry
  • Entry Consolidation Proposals
  • Origin and Classification Checks
  • Cross-Border Landed Cost per Unit
  • Compliance Exceptions
Missions

What you can ask it to do.

Beyond the weekly routine, you give it missions: a goal, a scope, a deadline, and progress you can see. Three modes, all of them bounded.

Production

Load landed cost for the last two quarters

A bounded push through past shipments so margin history is real.

Diagnostic

Why did landed cost jump on this line?

Ranked causes: a duty change, a fee per entry, a currency move, a freight surcharge.

Strategy

Should cross-border orders be filed differently?

Per-parcel versus consolidated entry cost per unit with the filing change proposed for your broker.

Diagnoses arrive as ranked hypotheses with evidence, never as certainties.

Inside your stack

It works in the tools you already run.

Landed Cost & Compliance connects to the systems below with the permissions you grant, per organization and per property, and nothing more. Connections can be revoked at any time.

  • Trade and cost

    • Your customs broker's statements
    • Freight forwarder invoices
    • NetSuite
    • QuickBooks
  • Store platform

    • Shopify
    • WooCommerce
    • BigCommerce
    • Adobe Commerce (Magento)
  • Where you review its work

    • Your ftes.ai workspace
    • Claude and ChatGPT via MCP connector
    • Email brief
Control

You manage. Landed Cost & Compliance executes.

It starts at Level 0 and earns autonomy one step at a time. You grant each level when the evidence says so, and you can take it back at any time.

  1. Level 0

    Proposes only

    Every draft, launch, send or spend waits in Approvals. This is where every FTE starts.

  2. Level 1

    Low-risk on its own

    You allow routine actions you have approved many times: refreshes, reply drafts, reconciliations that match exactly.

  3. Level 2

    Acts inside caps

    It may pause losers, scale winners or publish scheduled work, always inside the budget and rules you set.

  4. Level 3

    Runs the week

    Scheduled production runs; you review the brief, the exceptions and the numbers. Any level can be taken back at any time.

Approvals

1 waiting on you

  • Landed Cost & Compliance FTE · Filing change · needs a decision

    Proposed · per-unit effect shown

    Cross-border parcels filed one entry each · consolidate to one entry per day

    • Brokerage is charged per entry; per-parcel filing puts the whole fee on each unit.
    • Consolidation modelled with your broker's daily entry fee; classification unchanged.

    Entries by day · fee per entry · per-unit landed cost before and after

Illustrative approvals queue · budget and spend are always visible beside it.

Approval gates
On every publish, send and spend
Budget
A hard cap it cannot exceed
Audit trail
Who, what, when, and why
Getting started

Hired in minutes.

Custom onboarding: we scope the role with you before it starts.

  1. Step 01

    Sign up

    Create your organization. Landed Cost & Compliance is added to your workforce from the link below.

  2. Step 02

    Connect and confirm

    Grant the tools it needs and confirm the targets it proposes. It never asks for what the platform already knows.

  3. Step 03

    Review the first proposals

    This role is scoped with our team first, then its first proposals land in Approvals.

FAQ

Before you hire.

Short answers. The docs have the long ones.

Does it file customs entries or give tariff advice?

No. It allocates costs, checks classification and origin against your data, and proposes filing changes for your broker to act on.

What can the Landed Cost & Compliance FTE do without my approval?

Nothing that leaves your company. Landed Cost & Compliance proposes first: every publish, send or spend waits in Approvals with its reasons and evidence. You can grant more autonomy step by step and take it back at any time. Every action is logged.

How is it priced?

Plans are token-metered blocks of work, not seats. Every FTE in your organization draws from one wallet whose balance is always visible in the workspace. At zero the FTEs pause; they never overdraw.

How long does onboarding take?

Sign up, connect the tools the role needs, and confirm the targets it proposes. Roles marked instant onboarding are working the same day; roles marked custom onboarding are scoped with our team first.

Where does my data go?

Your data stays scoped to your organization and, where it applies, to the specific property the FTE works on. Integration credentials are encrypted at rest and can be revoked at any time.

More roles

More in this department.

Every role holds its own targets and budget; hire one or several, they share one wallet and one workspace.

Your next hire is Landed Cost & Compliance.

Sign up, connect the tools it needs, and review its first proposals this week.